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Workflow automation.Keep work movingwith clear rules.

Processes often involve several stages, systems and people. SIXIS automates predictable handovers so work continues when the conditions are met and pauses when a check is needed.

Processes often involve several stages, systems and people. SIXIS automates predictable handovers so work continues when the conditions are met and pauses when a check is needed.

Show us a repetitive process See how we work

When each stage
pending an intervention.

Automation is useful when the team repeats actions according to rules that can be explained and verified. An unclear process must first be clarified.

  1. The same information is copied between stages.

    After receiving a request, a colleague creates a record, prepares a task and notifies the next person. The steps are repeated in each case, and an omission leaves the work in a state that others cannot see.

  2. The process stops without being clear why.

    An acknowledgment has arrived, but the next task is not created. Another case continues without the necessary document. The team manually checks each stage because pass conditions and responsibility for exceptions are not established.

  3. The rules are clear, but the execution takes time.

    There is a known route for ordinary cases. However, a colleague must periodically check what has changed and do the same actions in several places. Situations requiring adjudication remain mixed with administrative steps.

We choose the steps.
We check the entire route.

We automate what has sufficiently clear rules and data. Decisions that require a person remain explicitly in the route.

We can begin with a delimited part of the process. Sometimes eliminating an unnecessary step helps more than automating it.

The SIXIS collaboration model

  1. We clarify process and purpose.

    We track actual cases and separate necessary activities from duplications or checks without a clear purpose. We determine where automation begins and ends. We choose the problem they need to solve and how we will check the result.

    From you Samples of work and person who can confirm process rules.

  2. We define initiation and conditions.

    We establish the event that triggers the route, the mandatory information and the conditions for each stage. We specify how we recognize the same case if the event is repeated. We also determine when the automation should wait, stop, or ask for a decision.

    From you States, necessary data and decision limits of the persons involved.

  3. We choose implementation and access.

    We check what the systems used allow and how data can flow. We choose the right mechanism for the agreed steps with limited access to the necessary information. We determine what is kept for execution tracking and how an interrupted case can be resumed.

    From you Authorized access to systems and approval of relevant costs or limits.

  4. We test route and exceptions.

    We review a common case, incomplete data, a repeated event, and an unavailable system. We check that actions are not duplicated and that the next stage does not start prematurely. Cases requiring verification reach the designated person with sufficient information.

    From you Representative cases and validation of results before use.

  5. We start and watch the operation.

    We introduce automation in the agreed area and check executions, stops and errors. We determine who receives the signals and who can intervene. If the rules or systems change, we assess the impact before letting the route continue in the same form.

    From you Operating officer and team feedback after start-up.

A WORKING EXAMPLE

A repair.
Conditional steps.

A service firm receives equipment for repair. After verification, the customer must accept the estimate before the work is scheduled and subsequently prepared for delivery.

The request has the necessary data.
Automation creates the case and the verification burden according to the agreed rules. If the equipment identification is incomplete, ask for clarification instead of starting a route that will need to be redone.
Acceptance allows continuation.
After confirming the estimate for the correct version, the programming step is created. A change request or refusal goes to the responsible person. These responses are not automatically interpreted as acceptance.
Completion has its own checks.
The work report and the confirmation of the person in charge allow the preparation of the handover. If a check is missing, the case remains visible as pending. History shows why each stage continued or stopped.

RELATED CAPABILITIES

What automation does
possible and verifiable.

An automated route needs a clear process and can use integrations, documents and alerts for its steps.

Questions about
automation of steps.

What can continue according to the rules and what must remain under the control of the team.

What kind of processes does SIXIS automate?

We focus on steps in sales, marketing and business processes: taking requests, tracking offers, submitting orders or notifications related to delivery and payment. We first check if the process can be simplified and if the automation justifies the implementation and maintenance effort.

Can we automate a process that is done differently each time?

First we check why the cases differ. Some variations may have clear rules; others require a human decision. We can automate common steps and keep exception checking. If the route cannot be explained, its organization precedes the technical implementation.

How does it differ from an integration between two systems?

Integration allows one system to transmit data or an action to another. Automating a process determines when and in what order several steps are taken, including human checks and interventions. An integration can be a part of that route.

Do we need to change existing applications?

Not necessarily. We check that they allow the necessary actions and data exchange. Some stages can be supported by existing functions, others require an additional connection. We do not promise to automate any system before checking access, compatibility and limits.

What happens if a stage fails?

We determine how the error is recognized, who is notified, and whether the stage can be safely resumed. Actions already taken must be identifiable. For a case that cannot proceed automatically, we define a manual way of working and the information necessary for the intervention.

How do you avoid duplicate actions?

We define how the case is identified and check what happens when the same event is received more than once. We test the relevant scenarios for the systems used. If an action has sensitive consequences, we can keep a confirmation before it is executed.

Can automation approve a bid or expense?

Can only apply rules and limits explicitly authorized by the firm, if the implementation can support them. Unclear or over-the-top decisions go to the designated person. We don't introduce automatic approvals just to shorten the route and give the system new authority.

Who watches automation after startup?

We establish the person in charge, the signals to be checked and the agreed maintenance area. Automation needs checks when rules, access or applications change. Operation and support are collaboratively delineated; we do not assume constant monitoring or unlimited intervention.

How do we assess whether it is worth implementing?

We compare activity frequency, repetitive time, and risk of omissions with implementation and maintenance effort. We choose a verifiable part of the process and track the outcome. A small volume or many exceptions may make a simplification of the way of work more appropriate.

What steps you repeat
after same rules?

Show us an activity that goes through several stages. We can determine where it makes sense to continue automatically and where a confirmation is required.

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